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Chiar daca era in ziua de Craciun m-au ajutat cu inchirierea prin sistemul self-rent a car, preluare fara prezenta fizica a unui agent de rent a car. Am inchiriat un Renault Clio. Recomand Jacob cu placere.
Frequently asked questions
Do I need a credit card?
Having a credit card is a common requirement for renting a car, as it serves as a form of payment and provides the car rental company with a way to secure funds in the event of damage or additional charges, such as fuel, tolls, or late fees.
Debit cards are sometimes accepted, but may come with additional restrictions or requirements, such as a higher minimum age for the person renting or additional insurance coverage. It is essential to check with the car rental company to understand their policies and payment requirements.
What documents are required to pick up a rental car?
- Driving License: You must have a valid driving license. In most cases, an international driving license is required if your local license is not in the language of the rental country.
- Credit or Debit Card: A major credit card in the name of the primary driver is usually required. The credit card is used for security purposes and to cover any additional charges such as fuel, tolls or damages.
- Booking confirmation: It is good practice to have a copy of your booking confirmation, printed or electronic, to make available to the rental company.
What is included in the rental rates?
- Base rate: This is the cost of renting the car for a specific period, usually calculated on a daily or weekly basis.
- Mileage: Most rental agreements include a certain number of free miles or kilometers per day. If you exceed this limit, you may be charged an additional fee for each additional mile or kilometer traveled.
- Collision Damage Waiver (CDW) or Loss and Damage Waiver (LDW): This is an optional insurance that covers the cost of repairing or replacing your rental car if it is damaged or stolen. If you decline this insurance and the car is damaged during the rental period, you may be responsible for the repair or replacement costs up to the full value of the car.
Can I rent a specific car model?
Yes, you can rent a specific car model, and if we don’t have it in our fleet, we can bring you your favorite car within 24 hours by calling +4.0746.889.888 or by e-mail: book@jacobautorent.ro
If I change my reservation, do I have to pay extra?
Since the total cost of car rental is calculated based on the rental period, location and car class, any changes to the reservation may change the price and/or availability of the car desired by the customer.
To make changes to your reservation, please contact the Jacob Auto Rent Reservations Department. You can also contact us at +40746 889 888 and +4.0219.036, or by e-mail at book@jacobautorent.ro
Can I go outside the country with a rented car?
You have to pay an extra fee to travel across the border, and this is not possible with every car model.
Can I rent a car from one place and drop it off somewhere else?
If the Customer leaves the car in a location other than the one initially established in the contract, without requesting a change of delivery location from the beginning of the rental, an additional fee of €250 will be charged to the customer’s debit or credit card. Yes, the car can be picked up from one location and returned to another, only with the consent of Jacob Auto Rent, and this request involves additional costs.
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